Clients’ Bill of Rights

Our mission is to serve our clients as their most trusted business advisors. Our goal in our relationship with you is to provide you and your business with creative ideas, tax planning suggestions, and practical advice that will increase your bottom line. We believe, as our client, you have the right to:

• Absolute confidentiality
• Be treated professionally and courteously
• Receive clear and timely answers to your questions
• Our undivided attention
• Accurate, understandable, and useful tax information
• Receive your work timely
• Returned calls and e-mails by the end of the business day
• Be billed in a prompt manner
• Receive a clear explanation of how your fees are calculated